When will my order be shipped?

All ready-to-ship orders will be mailed within 5 business days from purchasing. Once your order is shipped you will receive an email with a tracking number from Australia Post.

Do you ship internationally?

Currently, I only offer shipping within Australia. If you are interested in a piece and would like to cover the cost of international shipping, please contact me on - hello.sabceramics@outlook.com.

Returns & Refunds?

A lot of care and time goes into packing your order to assure it arrives safely and in one piece however, on the off chance that your piece is broken or damaged please contact me on hello.sabceramics@outlook.com and we can figure out a solution. I will either refund you or perhaps you may be satisfied with another piece from us. We do not offer any refund or return for change of mind as each piece is listed with multiple images and information prior to purchasing.

Can I place a custom order?

Currently, I am open to custom work on a case-by-case basis, dependent on my production schedule and custom request. I would love to hear your ideas so please email me on hello.sabceramics@outlook.com with any queries.

How do I care for a piece?

All pieces are made with a high quality Australian mid-fire clay that is strong and perfect for functional pieces that you use daily. All of my glazes on functional pieces like mugs, bowls & plates are food safe, microwave and dishwasher-safe. If a piece is not food safe it will be listed under the item, this would only be the case with a sculptural piece that has a textures glaze on the exterior or perhaps no glaze at all, please contact me if you have any questions about this.

Do you offer wholesale?

Generally, I do not accept wholesale accounts however, I am always open to hear from local businesses in Tasmania or those who may align with my ethos, If this is you please contact me on hello.sabceramics@outlook.com